Latin American CRO MMATISS counts with an independent Quality Assurance department which under ongoing basis performs quality and compliance assessments of the services we offer. Quality is built into our processes.
Internal process audits are conducted to ensure compliance with good clinical practices and standard operating procedures. Quality assurance works with Clinical Operations to improve processes and ensure regulatory compliance. Quality assurance also leads the development and implementation of an ongoing Good Clinical Practices and quality awareness and education program.
Quality audit services are offered to client companies so that management can be assured of quality. These audits will be useful for you to ensure the quality of your procedures, the quality of its execution and the level of compliance with particular standards in clinical projects. Follow up is put in place for all issues by means of a corrective action plan, and major issues are followed until its final resolution.
All of these efforts have as its only purpose to continuously ensure that quality of services remains at the highest level.